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Patterson
Visalia, CA | Full Time
$36k-45k (estimate)
1 Week Ago
Animal Health International Inc.
Visalia, CA | Full Time
$52k-68k (estimate)
4 Months Ago
CUSTOMER SERVICE REP 1
Patterson Visalia, CA
$36k-45k (estimate)
Full Time 1 Week Ago
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Patterson is Hiring a CUSTOMER SERVICE REP 1 Near Visalia, CA

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Description:

Join Animal Health International as a Customer Service Representative!

As a Customer Service Representative for Animal Health International, you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency.

Customer Support:

  • Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners.

  • Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion.

  • Communicate any pertinent information received from customers to the outside sales representative or appropriate management.

  • Identify customer requirements and expectations in order to recommend specific products and/or solutions.

  • The Customer Service Representative may perform other duties as assigned.

  • May also place outbound calls to existing customers to identify and suggest additional products and increase sales and services.

Administrative:

  • Accurately process and ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc.

  • Maintain accurate customer and territory records, facility records, and document all customer interaction.

  • Generation of reports

  • Monitor scheduled shipment dates to ensure timely delivery.

  • Accurately maintain and ensure regulatory guidelines are met according to Company, State, and Federal policies.

  • Gain understanding of and adhere to Accounts Receivables policies and practices.

  • Verify price and terms in accordance with standard procedures and customer profitability profiles.

  • Multitask and work within multiple computer systems and communication platforms simultaneously.

  • Maintain a current knowledge of company products, policies and procedures.

Required Qualifications:

  • High School Degree or equivalent

  • Proven customer service and organizational skills

  • Observable accuracy and strong attention to detail

  • Demonstrated effective verbal, written, and interpersonal communication skills.

  • General computer proficiency including knowledge of MS Office

Preferred Qualifications:

  • Associate’s Degree in a veterinary related field, or equivalent combination of education and experience.

  • Proficiency in SAP or related ERP

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program.

  • 401(k) Match Retirement Savings Plan.

  • Employee Stock Purchase Plan (ESPP).

  • Paid Time Off (PTO).

  • Holiday Pay & Floating Holidays.

  • Volunteer Time Off (VTO).

  • Educational Assistance Program (Tuition Reimbursement).

  • Full Paid Parental and Adoption Leave.

  • LifeWorks (Employee Assistance Program).

  • Patterson Perks Program.

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$12.98 - $16.06


EEO Statement

As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.

We are Patterson. We welcome you.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

07/03/2024

WEBSITE

pattersonrealestate.com

HEADQUARTERS

ALEXANDRIA, VA

SIZE

100 - 200

FOUNDED

2019

REVENUE

$10M - $50M

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About Patterson

The Patterson Group is one of the most trusted residential real estate teams in Northern Virginia, providing 30 years experience and lifetimes of local knowledge. Nationally recognized as one of the top-producing real estate teams in the country. The Patterson Group presents a luxury real estate experience at every price point, offering integrity, loyalty, discretion, professionalism, and a quick response time, as well as local contacts and a team of seasoned professionals ready to assist you with all of your real estate needs.

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The job skills required for CUSTOMER SERVICE REP 1 include Customer Service, Attention to Detail, Computer Systems, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a CUSTOMER SERVICE REP 1. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CUSTOMER SERVICE REP 1. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for CUSTOMER SERVICE REP 1 positions, which can be used as a reference in future career path planning. As a CUSTOMER SERVICE REP 1, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CUSTOMER SERVICE REP 1. You can explore the career advancement for a CUSTOMER SERVICE REP 1 below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

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Customer service reps may use a variety of tools as part of their role.

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At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

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A strong Customer Service Background and entry level Accounting skills.

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Step 3: View the best colleges and universities for Customer Service Rep.

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